My ordered item is defective
If you need service, please contact us. We'll discuss the procedure with you.
I have a problem with my Smeg fully automatic coffee machine
If you have any complaints about Smeg fully automatic coffee machines (product name BCC…), the Smeg customer service partner Windhorn will help you quickly and reliably.
Service Center Frank Windhorn
Phone: 05 21/41 79 82 205
Email: smeg.service@windhornkd.de
In case of service, please register at the following link: Windhornkd-Retourenservice.
Once you have registered, a Windhorn employee will contact you.
I have a problem with my Smeg small electrical appliance
Franz-Josef Wiegmann – factory customer services
Returns – Wiegmann WKD
Franz-Josef Wiegmann – factory customer services
Phone +49 55 299 622 33
Email: kundendienst@smeg.de
I have a problem with a KitchenAid product
KitchenAid offers a very good German-speaking customer hotline
Telephone: 00800 381 04026 from 9:00 a.m. to 6:00 p.m.
or by email at consumercare.de@kitchenaid.eu
Care tips
What do I need to consider to ensure I can enjoy my purchased product for a long time: Care tips for kitchen items — haushaltgeschenke.de