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Ab 60,- keine Versandkosten - jetzt Bestellung ergänzen

frequently asked Questions

The item I ordered is defective

If you need service, please contact us. We will clarify the procedure with you.

I have a problem with my Smeg fully automatic coffee machine

If you have a complaint about Smeg fully automatic coffee machines (product name BCC...), the Smeg customer service partner Windhorn will help you quickly and reliably.

Frank Windhorn Service Center
Tel. 05 21/41 79 82 205
Email: smeg.service@windhornkd.de
In the event of service, please register using the following link: Windhornkd returns service.

As soon as you have registered, a Windhorn employee will contact you.

I have a problem with my Smeg electric small appliance

Franz-Josef Wiegmann – factory customer services
https://www.smeg.de/services/kundendienst

Tel. 0 55 29/96 22 01 Email: info@smegservice-wkd.de

I have a problem with a KitchenAid product

KitchenAid offers a very good German-speaking customer hotline

Telephone: 00800 381 04026 from 9:00 a.m. to 6:00 p.m
or by email at consumercare.de@kitchenaid.eu